We changed our picture upload to vastly improve image quality. Unfortunately, with this change, we had to disable the additional features we had before. This is a temporary change before we launch BiddingOwl 2.0. We had to make a decision: Either live with extremely blurry pictures and rotation and size features or vastly improve image quality but eliminate the extra features. We decided on option 2. Most customers preferred better quality images.
That being said, while taking photos is easy, rotating photos manually can be slow. When images are photographed, digital cameras use orientation sensors to store an EXIF orientation value for how the camera is held.
There are 8 possible values (not just landscape and portrait!). The EXIF orientation value is used by Photoshop and other photo editing software to automatically rotate photos, saving you a manual task. However, some programs have been known not to do this, including Windows Photo Viewer, Microsoft Paint, and Microsoft Office Picture Manager.

Fixing image orientation

To correct the image orientation before uploading to BiddingOwl:
  1. Open the image(s) in your preferred image editing program (e.g. Photoshop).
  2. Rotate the images to the correct orientation.
  3. Save the images under a new file name
  4. Upload the fixed images to BiddingOwl.
We are very sorry about this extra step.