How may we help you?

Featured articles

• Import Items
• How Do I Log In as a Bidder?
• How do I get ready for my next auction on the new system?
• Do you still support a scrolling banner for sponsor logos?

Getting Started

How to Guides

• How do you let the system draw Raffle Tickets?
• How to hide items for public view
• Deleting bids on manually closed items
• Connect to PayPal for Credit Card Processing
• How Do I Log In as a Bidder?
• Set default auction preferences
• Can I print an information sheet for my items for my event?
• Transition from pre-bidding to a live event
• View all articles in “How to Guides”

Troubleshooting

• Custom backgrounds and themes
• ERROR MESSAGE: (Facebook) Access Blocked: BiddingOwl's request does not comply with Google's policies...

FAQs

• Import Items
• Sample Email Communications Tab
• Learn about our Privacy Policy
• Can a manager be notified via email or sms when a bid is placed?
• How do I add an Image to my Item?
• Pricing and Fees
• What fees are associated with payments made through an auction hosted on your site?
• Are Bidders required to enter their credit card to bid?
• View all articles in “FAQs”

Account Management

• Manage Timezones

Release Notes and Updates

• AI-Generated Item Descriptions
• Duplicate Auctions with Ease