How may we help you?

Featured articles

• How do I get ready for my next auction?
• Import Items
• How Do I Log In as a Bidder?
• Do you still support a scrolling banner for sponsor logos?

Dashboard

• Connect to PayPal for Credit Card Processing

General Setup

• How do I get ready for my next auction?
• What fees are associated with payments made through an auction hosted on your site?
• Privacy
• How do I upload a logo to my website?
• Private Auction
• Set default auction preferences
• Manage Timezones
• Do you still support a scrolling banner for sponsor logos?
• View all articles in “General Setup”

Item Management

• Import Items
• How do I add a new item?
• What is the difference between Value and Cost?
• Can I input a "Reserve" amount for my items?
• Can we assign an item to more than one category?
• How do I add an Image to my Item?
• How to hide items for public view
• Deleting bids on manually closed items

Bidder Management

• Am I able to Delete a Bid for a Bidder?

Donor Management

• Can I Import my Donors?

Tickets / Fund-A-Need

• Raffle Tickets

Auction End

• Can we process credit card payments on our own?

Leaderboard

• Using the Leaderboard

Users / Volunteers

• Can I have more than one Manager for my Auction?

Communication

• Manager notifications
• Sample Email Communications Tab

Live Event

• Bid Sheets - Printing
• Can I print an information sheet for my items for my event?
• Transition from pre-bidding to a live event

Payments

• What payment options do you offer?

Bidder Q & A

• How Do I Log In as a Bidder?

Bidder Account

• Custom Display or User Name