How may we help you?

Release Notes and Updates

• AI-Generated Item Descriptions
• Duplicate Auctions with Ease
• Release Notes

Getting Started

• How to register for a bidder account

How to Guides

• Starting a New Auction by Duplicating a Past Auction
• How Do I Log In as a Bidder?
• Organize and Sort Auction Items by Order Numbers
• How to hide items for public view
• How do you let the system draw Raffle Tickets?
• How do I switch from the Original to the New Version for my next auction?
• Deleting bids on manually closed items
• Connect to PayPal for Credit Card Processing
• View all articles in “How to Guides”

Troubleshooting

• Custom backgrounds and themes
• ERROR MESSAGE: (Facebook) Access Blocked: BiddingOwl's request does not comply with Google's policies...
• Forgot, Update, or Change your Password

FAQs

• Import Items
• Sample Email Communications Tab
• Learn about our Privacy Policy
• Can a manager be notified via email or sms when a bid is placed?
• How do I add an Image to my Item?
• Pricing and Fees
• What fees are associated with payments made through an auction hosted on your site?
• Are Bidders required to enter their credit card to bid?
• View all articles in “FAQs”

Account Management

• Manage Timezones
• Where do I see the Invoice for my Auction (as a manager)?

Resources

• Example of "Item Won" email
• Paddle Raise Recording Sheet