BiddingOwl.com
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Find answers to our most frequently asked questions.
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New Version Help
10 articles
What payment options do you offer?
Set default auction preferences
Manage Timezones
Import Items
Private Auction
Bid Sheets - Printing
Deleting bids on manually closed items
Difference between cost and value
View all articles in “New Version Help”
Dashboard
1 article
How do I see how much my auction made in total?
Support and Tutorials
3 articles
Automatic (Proxy) Bidding
Transition from Pre-Bidding to Event / Record Bids Manually
Exporting Item / Bidders / Donor / Volunteer Information
General Setup
30 articles
How do I set up a TEST account?
How do I get ready for my next auction?
Running Multiple Auctions Simultaniously
Difference between Silent / Live / Online Auctions
Non Profit Status, Commercial Users, Companies, Individuals
Language Support
Payment and Checkout Options
Change Password
View all articles in “General Setup”
Online Auction Setup
4 articles
How do I get started with hosting an Online Auction?
Auction Manager: Updating the Credit Card
Create PayPal Donate Button
Adding Images to My Auction Homepage
Item Management
12 articles
"Buy It Now" General Information
Can a Bidder bid above the Buy It Now price?
Video: Item Management
Upload / Add Pictures to Items
Hide Auction Items
Add Multiple Donors on a Single Item
Combine / Package / Basket Items
Reserve Price
View all articles in “Item Management”
Bidder Management
6 articles
Pre-Registering Bidders
Generating a List of Bidders
Custom Bidder / Paddle Numbers
Guiding Your Bidders
Information about Bidder Accounts
Am I able to Delete a Bid for a Bidder?
Donor Management
2 articles
Import Donors
Sample Donor Solicitation Email Request
User Management
1 article
Account Manager and Multiple Admins
Fund-A-Need / Raffle Tickets
2 articles
Fund-A-Need / Ticket General Information
Can we sell 50/50 raffle tickets online?
Admission Tickets
2 articles
Admission Tickets
Featured Auctions and Browse Items
Auction End
12 articles
What Happens at the End of my Auction?
Customizing Invoices
Winning Bidder Notification Email Example
End of Auction Collections Process
Bid History
Payment Methods
Partial Payments
Finding Auction End Data
View all articles in “Auction End”
Troubleshooting and Fixes
11 articles
"Buy It Now" Button Not Live
Picture / Image / Photo Flipped, Rotated, Upside Down, Sideways
ERROR MESSAGE: AVS Mismatch
ERROR MESSAGE: Error Executing Database Query
ERROR MESSAGE: Invalid Login
Ticket Totals and Stock Counts Totals not Matching
Pictures / Images / Photos rotate on upload
Credit Card / PayPal Not Processing for Bidder
View all articles in “Troubleshooting and Fixes”
Bidder Q&A
5 articles
Bidder Registration and Tips
ERROR MESSAGE: Invalid Login
Login and Password
Anonymous bidder / display name / hide bidder name
Checking Out Through Your Bidder Account